How do you use 911?

In an emergency, seconds count. When police, fire, or medical emergencies occur, dialing 911 can help save precious time. It can literally mean the difference between life and death.

When You Have an Emergency

  1. Dial 911
  2. Remain calm; speak slowly and clearly
  3. When the operator answers:
    1. Answer all questions asked by the operator
    2. Describe the emergency
    3. Give the exact location where help is needed
  4. Do not hang up until the operator is finished

Latest Information & Updates

Many times callers think that response to their emergency will be delayed by remaining on the phone and giving information to the operator. This is not true. When the basic information has been entered into the dispatch computer, the call is routed to a dispatcher within seconds. By staying on the line you may aid the Police or Fire personnel who are responding to your call by keeping them updated with the latest information.

Show All Answers

1. How do you use 911?
2. When should you use 911?
3. How does 911 work?
4. How do I report a non-emergency?