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1. What is the payment standard?

The amounts listed below have been adopted by the Garland Housing Agency as the payment standards for the respective year referenced. Payment Standards will be in effect for regular new move ins and moves (change of unit) effective January 1st. 

• 2023 GHA Payment Standards - effective 01/01/2023 - 12/31/2023
• 2024 GHA Payment Standards - effective 01/01/2024 - 12/31/2024

2. What if the tenant has people living with them that are not on the lease?

The tenant agrees neither to assign this lease, nor to sublet or transfer possession of the premises, nor to give accommodation to boarders or lodgers without the written consent of the landlord and prior approval of the Garland Housing Agency. The tenant further agrees not to use or permit the use of the dwelling unit for any purpose other than as private dwelling unit solely for the tenant and the tenant's family. If any of the above occurs, please notify the caseworker for the tenant immediately using the contact information in the chart below or you may email the main office at GHA@GarlandTX.Gov.

 

Caseworker	Caseload	Extension	Email
Yazmin Duran	Main  C, D, G, E	3399	yduran@garlandtx.gov
Paula Wesley	J, K, L, M, Q, U	3394	pwesley@garlandtx.gov
Natasha Perkins	F, N, O, P, S, X	3386	nperkins@garlandtx.gov
Juanita Reid	R, T, W, V, Y, Z	3374	jureid@garlandtx.gov
Robyn Armstrong	Case Manager Supervisor	3340	rarmstrong@garlandtx.gov

3. How do I handle a tenant that damages my property?

The tenant will be responsible for damages to the unit and premises, other than normal wear and tear, that are caused by any member of the tenant's family, guests of the tenant, and the persons under the tenant's control.

4. What do I do if I need to evict the tenant?

The owner may only evict the tenant from the contract unit by instituting a court action. The owner must give a tenant a notice that specifies the grounds for termination of tenancy. The notice of grounds must be given at or before the commencement of the eviction notice. The notice grounds may be included in, or may be combined with any owner eviction notice to the tenant.

5. What if the check from the housing agency is late?

The tenant is not responsible for payment of the portion of contract rent covered by the housing assistance payment under the Housing Assistance Payment (HAP) contract between the owner and the housing agency. The housing agency's failure to pay the housing assistance payments to the owner is not a violation of the lease. During the term of the lease, the owner may not terminate the tenancy of the family for nonpayment of the assistance payment.

It is the goal of the Garland Housing Agency to ensure payments are received in a timely manner. Due to recent changes in the cash management requirements and distribution of Housing and Urban Development (HUD), payments cannot be processed until the 1st business day of the month. Bank deposits are made within 3 to 4 business days there after.

If you need to update your Direct Deposit banking information or have questions regarding payment(s), please contact Keith Gorman via the contact information below:

Keith Gorman

Operations/Finance Manager

Garland Housing Agency

KGorman@GarlandTX.gov

972-205-3385 direct

972-205-3388 fax

6. How much am I allowed to charge for rent on the Housing Choice Voucher Program?

The rent to owner must be reasonable in comparison with rents charged for comparable units in the private unassisted market or for units assisted under the Housing Choice Voucher Program.